STEPS FOR 2ND WAVE OF COVID 19

 A leader's primary responsibility is to keep the team safe, cohesive and productive. Leaders at any level can take four specific actions in the midst of a global disruption. Create a central and clear list of priorities, and locally implement them with local manager autonomy. Effective leaders empower managers to make the best decisions they can. The worst situations are when leaders provide unclear and contradictory priorities to their people.

Disruptions inevitably lead to an overload of sometimes-contradictory information, writes John Bare. Bare: A crystal-clear set of priorities matters in times of upheaval, but is so hard to achieve. There are almost always more options besides "do it/don't do it" if teams can be creative, he says. Getting teams together to be creative and nonbinary about solving the rash of problems can create lasting cohesion, Bare says.

Hone a clear, honest, empathetic and simple approach to communication as the COVID-19 situation evolves. The 10x10x10 rule applies here: Say something 10 times in 10 different ways for people to retain 10% of what you say. Collect stories of teams coming together to overcome the adversity caused by the crisis. People are capable of amazing things in a time of crisis, so capture the detail of these stories, he says. The public sector bears the heaviest burden, as schools, regions and whole countries enter lockdown.  "The Diplomat" is a weekly, offbeat look at what's happening in the news.

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